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Terms of Service

Last updated: 23 July 2026

Terms of Service - Pharmacy Weight Loss Corsham

Pharmacy Weight Loss Corsham | GPhC Registration No. 9012511 | Effective: July 2026

Please read these Terms of Service carefully before using our services. By accessing our website or placing an order, you agree to be bound by these terms.

1. About Us

Pharmacy Weight Loss Corsham is a GPhC-registered online pharmacy (Registration No. 9012511) providing weight management consultations and prescription services to patients in Corsham and surrounding areas of the United Kingdom. We operate in full compliance with UK pharmacy law and General Pharmaceutical Council standards.

2. Eligibility

To use our services, you must:

We reserve the right to decline or withdraw services at any time if we determine that treatment is not clinically appropriate for you.

3. Prescriptions

All prescriptions issued through our service are generated by a qualified, GMC-registered prescriber following review of your consultation. No prescription will be issued without satisfactory clinical assessment.

Prescriptions are issued solely at the clinical discretion of our prescribers. Requesting a specific medication does not guarantee it will be prescribed. You must inform us of all current medications, medical conditions, and allergies. Providing false or incomplete information may result in clinical harm, for which we cannot accept liability.

Prescriptions remain the property of the issuing prescriber and cannot be transferred or used at another pharmacy without our agreement.

4. Payment

All prices are displayed in pounds sterling (GBP) and include VAT where applicable. Payment is required in full at the time of order. We accept major debit and credit cards. All transactions are processed through a secure, encrypted payment gateway.

Consultation fees are non-refundable once a clinical review has commenced, regardless of whether a prescription is issued. Medication costs will be refunded in accordance with our cancellation policy below.

5. Delivery

Approved orders are dispatched within 1 working day of pharmacist approval. Delivery is via a tracked service to your registered UK address. We cannot guarantee delivery times once items are with the courier, though we aim for next-day receipt following dispatch.

Medications are dispatched in discreet, tamper-evident packaging. You are responsible for ensuring someone is available to receive temperature-sensitive items where applicable. We are not liable for failed deliveries caused by incorrect address details provided at checkout.

6. Cancellations and Refunds

You may cancel your order before pharmacist approval for a full refund of medication costs. Once an order has been approved and dispatched, it cannot be cancelled or returned for a refund, as medicines cannot be resold once they have left our premises. This is in accordance with UK medicines legislation.

If you receive a damaged, incorrect, or missing item, please contact us within 48 hours of receipt and we will investigate and arrange an appropriate remedy.

7. Medical Disclaimer

The information provided through our service is for clinical treatment purposes only and does not constitute a substitute for in-person medical advice. Weight loss medications carry risks and potential side effects. You are responsible for reading the patient information leaflet supplied with your medication and following dosage instructions carefully.

In the event of a medical emergency, call 999 or attend your nearest A&E department immediately. Do not use our service as an emergency medical resource.

8. Privacy and Data

We process your personal and health data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Your data is used solely to provide and improve our services. We aim to respond to all data-related enquiries within 48 hours. For full details, please refer to our Privacy Policy.

9. Governing Law

These Terms of Service are governed by and construed in accordance with the laws of England and Wales. Any disputes arising from or relating to these terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

10. Contact Us

If you have any questions regarding these terms, please contact us via our website. We are committed to resolving any concerns promptly and professionally.